know your options winter 2019 know your options winter 2019

Planning for the Holidays

The holiday season brings predictable challenges to the health system. We are working with all of our health service partners to ensure that our health system is ready to meet your health needs now, and over the busy holidays.

But everyone has a role to play in ensuring health and wellness. Below are some resources that may be helpful to you and your family. As we get more information from our health service partners, we’ll update this list.

Wishing all of you health, wellness and happy holidays.

What you can do

You may think you are ready for the holidays, but there may still be somethings to check off your list:

  • Check your medications before the holidays. Do you need any prescriptions filled? Do you have cold and flu medications for adults and children to avoid middle-of-the-night trips to the pharmacy?

  • Be sure you know when your family doctor/primary care provider and/or pharmacy is available over the holidays should you need care. You can also ask if they offer back-up coverage.

  • Make sure all of your medical equipment (glucometer, supplies, inhalers, oxygen supports) are in good working condition and well stocked.

  • Find out if there are urgent care clinics/walk in clinics in your area that will be open to help you with non-urgent needs.

  • Wash your hands and clean your space more often to avoid catching or spreading the flu and other illnesses. Sneeze into a tissue and keep both tissues and hand sanitizer readily available for you and any guests.

Important Resources

The holidays are often stressful and overwhelming. If you need help with mental health or addictions concerns, or someone to talk to you can call Here 24/7: 1-844-437-3247

Call Telehealth: 1-866-797-000 for free, confidential health advice and information

Visit to find out 'What's Open Over the Holidays (urgent care, pharmacies, walk-in clinics, crisis lines, labs)

Waterloo Wellington LHIN Surge Plan 2019-2020

Click to download the Know Your Health Care Options PDF

know your options winter 2019